The Operational Performance of Mass Transportation Before Covid-19 and New Normal Life: Case Study BRT TransJateng, Central Java

This article examines the operational performance of Bus Rapid Transit (BRT) before the pandemic and a new normal life.Overview of BRT operational performance in terms of the number of passengers transported, load factor and operating ratio.The method used is to compare the conditions before the pandemic and the new era of life.The findings of overall operations performance have decreased since the pandemic.However, BRT operations services are keep running by prioritizing health protocols.Efforts to control the spread of Covid-19 in BRT operations carried out by the policy steps presented.The government needs effort and consistency with BRT services in community services and strategies to prevent the spread of