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August 28, 2026The TQM JournalOpen Access

Digital technologies for efficient and resilient sea-land logistics: IT-based decision support systems to manage highway capacity at major gateway ports

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Authors

RVRoberto VivianiFPFrancesco ParolaAFAntonella Ferri

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Overview

Simulation study reveals that roadwork-induced capacity cuts degrade highway levels of service near ports, highlighting the need for digital decision support systems in freight logistics.

Key Points

  • To develop and evaluate a data-driven Decision Support System (DSS) framework that models and manages road network capacity, maintenance, and traffic performance along critical port hinterland corridors.
  • Conceptualized road network performance across three analytical domains: traffic management, maintenance, and infrastructure development.
  • Engineered an IT-based Decision Support System architecture using Power Query and Power BI to process and integrate traffic indicators.
  • Simulated system functionality using a synthetic dataset calibrated to emulate realistic highway traffic flows, roadwork disruptions, and bottleneck conditions.
  • Demonstrated that moderate highway capacity reductions caused by roadwork sites significantly degrade Levels of Service (LOS), disproportionately disrupting freight movements during peak travel hours.
  • Showed that the DSS platform enables real-time monitoring, multi-scenario evaluation, and predictive planning to preserve port accessibility and support proactive traffic intervention.

Cite This Study

Viviani et al. (2026) studied this question.

synapsesocial.com/papers/6a914613d15324a1df3a9587https://doi.org/10.1108/tqm-03-2025-0192
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