What does this research mean for the field?

Digital wound care models combining AI-enabled applications with virtual command centers are highly acceptable to patients and clinicians and deliver perceived clinical benefits, despite barriers related to workflow integration and connectivity. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To evaluate the district-wide implementation and stakeholder perspectives of a digital wound model of care that integrates an artificial intelligence-enabled mobile application with a virtual command centre.

August 29, 2026International Wound JournalOpen Access

Multisite Implementation of a Digital Wound Model of Care: A Post‐Implementation Multimethods Evaluation of Patient and Clinician Perspectives and Lessons Learned

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Authors

MBMichelle Barakat‐Johnson CMClementine Mak MLMichelle Lai

Discussion

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Overview

Multimethods evaluation demonstrates high satisfaction with an AI-assisted wound care model in Australian health centres, indicating strong feasibility despite workflow integration challenges.

Key Points

To evaluate the district-wide implementation and stakeholder perspectives of a digital wound model of care that integrates an artificial intelligence-enabled mobile application with a virtual command centre.
Conducted a post-implementation multimethods evaluation between January 2024 and January 2026 across four hospitals and five community health centres in Australia.
Assessed patients (n = 94), frontline clinicians (n = 75), senior wound nurses (n = 9), and a product manager (n = 1) through surveys, semi-structured interviews, and governance meeting document analysis.
Overall patient satisfaction was high, with 91% rating care as excellent or good, 93% rating it effective, and 96% expressing confidence in their care provider, though only 59% reported meaningful involvement in decision-making.
Among 28 patient app users, 89% reported improved communication and 79% reported enhanced self-management confidence, with major virtual care benefits including better condition understanding (63%) and reduced travel (49%).
Senior wound nurses reported 86% satisfaction for ease of use and continuity of care, while frontline clinicians valued documentation consistency but cited time pressures, training demands, and connectivity issues as key barriers.

Cite This Study

Barakat‐Johnson et al. (2026) studied this question.

synapsesocial.com/papers/6a9299db8e5d7d1fc0c121e6 https://doi.org/10.1111/iwj.71016

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August 29, 2026International Wound JournalOpen Access

Multisite Implementation of a Digital Wound Model of Care: A Post‐Implementation Multimethods Evaluation of Patient and Clinician Perspectives and Lessons Learned

View Full Paper

Ask AI

Bookmark

Authors

MBMichelle Barakat‐Johnson CMClementine Mak MLMichelle Lai

Discussion

Member takes

Overview

Multimethods evaluation demonstrates high satisfaction with an AI-assisted wound care model in Australian health centres, indicating strong feasibility despite workflow integration challenges.

Key Points

To evaluate the district-wide implementation and stakeholder perspectives of a digital wound model of care that integrates an artificial intelligence-enabled mobile application with a virtual command centre.
Conducted a post-implementation multimethods evaluation between January 2024 and January 2026 across four hospitals and five community health centres in Australia.
Assessed patients (n = 94), frontline clinicians (n = 75), senior wound nurses (n = 9), and a product manager (n = 1) through surveys, semi-structured interviews, and governance meeting document analysis.
Overall patient satisfaction was high, with 91% rating care as excellent or good, 93% rating it effective, and 96% expressing confidence in their care provider, though only 59% reported meaningful involvement in decision-making.
Among 28 patient app users, 89% reported improved communication and 79% reported enhanced self-management confidence, with major virtual care benefits including better condition understanding (63%) and reduced travel (49%).
Senior wound nurses reported 86% satisfaction for ease of use and continuity of care, while frontline clinicians valued documentation consistency but cited time pressures, training demands, and connectivity issues as key barriers.

Cite This Study

Barakat‐Johnson et al. (2026) studied this question.

synapsesocial.com/papers/6a9299db8e5d7d1fc0c121e6 https://doi.org/10.1111/iwj.71016

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