Review article reveals operational hurdles with updated EBSCO interfaces among academic librarians, highlighting tradeoffs between customization and instructional usability.
This review article reflects University of San Diego (USD) Copley Library’s experience with EBSCO user interface changes from June 2025 to November 2025. Despite expanded customization options, Copley's librarians faced challenges with the updated interface, including with platform administration and in instruction.
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Amy Pham (2026) studied this question.
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