On the cut-off phenomenon in some queueing systems

A number of stochastic queueing systems exhibit an interesting phenomenon known as the cut-off phenomenon. A properly scaled version of the distance between the transient process and the stationary one converges to a step function as the initial load converges to infinity. The purpose of this paper is to promote the idea that this phenomenon is a direct consequence of the coupling between the two processes, being thus generalizable to systems lacking any kind of Markovian structure.