Further results for dynamic scheduling of multiclassG/G/1 queues

We consider discrete-time dynamic scheduling problems of the following three types ofG/G/1 queue withKdifferent customer classes: (i) aG/DFR/1 queue withKclasses under preemptive resume service discipline, (ii) aG/IFR/1 queue with two classes under preemptive resume service discipline, and (iii) aG/G/1 queue with two classes under non-preemptive service discipline. Interchange arguments are used to show that simple index policies of different type minimize the total holding cost of customers in a finite-horizon scheduling period for the three cases. Our results extend the result for aG/M/1 queue by Buyukkoc et al. (1985) to general queues.