Product life cycle knowledge management using embedded Infotronics: methodology, tools and case studies

The retrieval of product information at every stage of the product life cycle is essential. This paper investigates and develops a systematic methodology for product life cycle knowledge management based on embedded informatics that utilises product maintenance data across the life cycle of the product. The paper presents a methodology, tools and two case studies. Emphasis is made on a major gap and dissociation that exist between the product designer and the customer and how product life cycle management through embedded Infotronics may remedy this situation and allow for product knowledge management through a closed-loop approach.