This paper deals with the single-server queue with batch arrivals. We show that under suitable conditions the waiting-time distribution of an individual customer has an asymptotically exponential expansion. Computationally useful characterizations of the amplitude factor and the decay parameter are given for the practically important case in which the interarrival time and the service time have phase-type distributions.
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Jan‐Kees van Ommeren (1988) studied this question.
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