Records and Information: The Neglected Resource

The paper examines some of the issues facing public and private organizations in their efforts to manage records and information, and suggests that to a large extent many of these problems are due to the lack of policies and procedures, inadequate storage facilities and lack of well-trained and competent personnel. The paper suggests possible strategies for the effective management of recorded information whether electronic or in paper format. ESARBICA Journal Vol.23 2004: 33-44