The problem and the solution. Emotions, such as excitement, boredom, frustration, joy, and anger, are frequently present in the training room and are likely to influence the training process and the effectiveness of individual and group learning. How, then, can human resource development professionals use empirical and theoretical literature on emotions to understand the impact of emotions on training? This article summarizes the relevant literature and uses two short scenarios to illustrate its application to the training context.
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Short et al. (2002) studied this question.
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