Illustrations Information Transfer Failures or Why It's so Hard to Locate the Information You Need Theory and Research On Information-Seeking Information and Referral as a Social Service Function Wife Assault: An Information-Seeking Perspective A Community Analysis of Information Need and System Response Community Perspectives on Wife Assault: Results of the Household Survey Professional Perspectives on Wife Assault: Results of the Agency Survey Missed Connections: What To Do When Systems are Unresponsive to Citizen Needs Appendices Bibliography Index
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Conaway et al. (1995) studied this question.