This paper introduces a new approach to customer interruption cost evaluation that recognizes the dispersed nature of the cost data. The proposed method is designated as the possibility distribution approach and provides a realistic and effective assessment of the losses incurred by high-tech industry electrical users due to power failures. Fuzzy linear regression models are used to describe the distribution and dispersed behaviors of interruption costs. Bootstrap technique is used to generate a sampling distribution of small samples so that confidence intervals of interruption costs of different high-tech sectors can be obtained. Using the obtained cost models, interruption costs and reliability worth of high-tech industries that require higher reliability and premium power service, can be properly assessed.
No takes yet. Share an insight, caveat, or question.
Yin et al. (2003) studied this question.
Synapse has enriched one closely related paper. Consider it for comparative context: