Methodological overview demonstrates co-creation and process mining strategies in healthcare delivery, highlighting pathways to eliminate low-value clinical interventions.
Key Points
To provide a methodological overview and practical guidance for identifying and visualising care pathways to support value-based healthcare.
Evaluated two primary pathway identification methods: qualitative co-creation and data-driven process mining.
Assessed multiple pathway visualisation techniques alongside practical criteria for method selection based on end users, data structure, and resource availability.
Characterized the trade-offs of co-creation, which leverages stakeholder engagement but requires significant time, versus process mining, which extracts objective workflows from digital logs but demands structured, high-quality data.
Identified critical decision factors for selecting single or combined pathway design approaches, including clinical process complexity, technical expertise, and the rise of virtual and hybrid care models.