Does Strategic Renewal Affect the Organizational Reputation of Travel Agents Through Organizational Identification?

This study aimed to assess the impact of strategic renewal on both organizational identification and organizational reputation. It also aimed to explore the mediating role of organizational identification in the relationship between strategic renewal and organizational reputation in Egyptian travel agents. Partial least squares structural equation modelling (PLS-SEM) was employed to analyze the perceptions of 404 managers in Egyptian travel agents. The findings indicated that strategic renewal affects significantly and positively both organizational identification and organizational reputation. Moreover, organizational identification affects significantly and positively organizational reputation. The findings also showed that organizational identification plays a mediating role in enhancing the link between strategic renewal and organizational reputation in travel agents.