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January 1, 2019e-Service JournalOpen Access

Theory-Based Design Principles for Digital Service Innovation

Rose Göbel Cronholm Holgersson Söderström Hallqvist

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Abstract

Jeremy Rose, Hannes Göbel, Stefan Cronholm, Jesper Holgersson, Eva Söderström, Carina Hallqvist, Theory-Based Design Principles for Digital Service Innovation, e-Service Journal, Vol. 11, No. 1 (Summer 2019), pp. 1-30

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Rose et al. (2019) studied this question.

synapsesocial.com/papers/6a9af0ec2a75e43d92f482fd https://doi.org/10.2979/eservicej.11.1.01

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