Functions of E-Government: A Study of Municipal Practices

nologies by government. E-government is part of a bigger movement toward public sector reform, which is driven by technol ogy and information systems. Technology has the potential to take government in new directions and transform governance (M?lki?, Anttiroiko, and Savolainen 2004), and many examples continue to arise reflecting this transformation. The majority of e-govern ment research has focused on highly popu lated municipalities and practices at the state and federal levels. The findings of the study presented here contribute to the research on e-government by highlighting the practices and trends in municipalities with populations of fewer than 50,000 residents. A 2005 survey of New Jersey municipalities was conducted to identify e-government practices and chief ad ministrative officers' perceptions of the use of technology within a framework of four distinct functions of e-government: e-organization, e services, e-partnering, and e-democracy.