What does this research mean for the field?

Employee well-being and work-life balance improve job performance through the mediating role of affective commitment, whereas training and development improve performance directly without requiring emotional mediation. Novelty: ClaimNovelty.NOVEL_FINDING. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To examine how dimensions of employee satisfaction influence job performance in commercial banks and evaluate the mediating role of affective commitment.

September 5, 2026The TQM Journal

From employee satisfaction to job performance: mediating role of affective commitment in Nepalese commercial banks

View Full Paper

Ask AI

Bookmark

Authors

GNGanesh Prasad Niraula SKShreekrishna Kharel KKKamal Bahadur Koirala

Discussion

Member takes

Overview

Cross-sectional study finds affective commitment mediates well-being and work-life balance effects on bank employee performance, highlighting emotional drivers of workplace productivity.

Key Points

To examine how dimensions of employee satisfaction influence job performance in commercial banks and evaluate the mediating role of affective commitment.
Administered a validated cross-sectional questionnaire to employees (N=302) across eight commercial banks in Nepal (two public limited, two joint venture, and four private).
Evaluated hypothesized direct and indirect relationships using Partial Least Squares Structural Equation Modeling (Smart-PLS).
Employee well-being, work–life balance, and training and development all demonstrated positive and statistically significant direct associations with employee job performance.
Affective commitment significantly mediated the positive associations of both work–life balance and employee well-being with job performance.
Affective commitment did not mediate the association between training and development and job performance.

Cite This Study

Niraula et al. (2026) studied this question.

synapsesocial.com/papers/6a9bd4726b95aff0620ec316 https://doi.org/10.1108/tqm-03-2026-0136

View Full Paper

Ask AI

Bookmark

September 5, 2026The TQM Journal

From employee satisfaction to job performance: mediating role of affective commitment in Nepalese commercial banks

View Full Paper

Ask AI

Bookmark

Authors

GNGanesh Prasad Niraula SKShreekrishna Kharel KKKamal Bahadur Koirala

Discussion

Member takes

Overview

Cross-sectional study finds affective commitment mediates well-being and work-life balance effects on bank employee performance, highlighting emotional drivers of workplace productivity.

Key Points

To examine how dimensions of employee satisfaction influence job performance in commercial banks and evaluate the mediating role of affective commitment.
Administered a validated cross-sectional questionnaire to employees (N=302) across eight commercial banks in Nepal (two public limited, two joint venture, and four private).
Evaluated hypothesized direct and indirect relationships using Partial Least Squares Structural Equation Modeling (Smart-PLS).
Employee well-being, work–life balance, and training and development all demonstrated positive and statistically significant direct associations with employee job performance.
Affective commitment significantly mediated the positive associations of both work–life balance and employee well-being with job performance.
Affective commitment did not mediate the association between training and development and job performance.

Cite This Study

Niraula et al. (2026) studied this question.

synapsesocial.com/papers/6a9bd4726b95aff0620ec316 https://doi.org/10.1108/tqm-03-2026-0136

View Full Paper

Ask AI

Bookmark