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September 5, 2026International Journal of Productivity and Performance Management

Individual work performance in a hybrid work setting: mediation of work engagement and affective commitment

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Authors

NZNabila Hilmy ZhafiraAQAbu Hassan Makmun Abdul QadirYYYusnaidi Yusnaidi

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Overview

Cross-sectional study reveals net performance benefits among hybrid workers, indicating that return-to-office mandates may be unjustified and counterproductive.

Key Points

  • Assess how hybrid work benefits and disadvantages influence task performance, contextual performance, and counterproductive work behavior through work engagement and affective commitment.
  • Analyzed cross-sectional survey data from 208 hybrid workers (N=208).
  • Modeled direct and indirect pathways across performance dimensions using structural equation modeling.
  • Hybrid work benefits directly improved task performance and contextual performance while reducing counterproductive work behavior.
  • Hybrid work disadvantages exerted a small positive effect on counterproductive work behavior but showed no direct effect on task or contextual performance.
  • Work engagement and affective commitment served as complementary mediators, though work disadvantages indirectly diminished performance via reduced engagement.

Cite This Study

Zhafira et al. (2026) studied this question.

synapsesocial.com/papers/6a9bd4726b95aff0620ec325https://doi.org/10.1108/ijppm-01-2026-0033
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