This overview of Employee and Family Assistance Programming in Canada examines the nature and structure of 154 EFAPs from across Canada. Information was obtained regarding when programs were developed and who initiated the program, as well as who provides assistance and their qualifications. Details of program components, including coverage, access routes, use of volunteers, promotion, training and the utility of capping counselling services, are also discussed.
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Rick Csiernik (2002) studied this question.
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