What are the true needs of music library patrons? In the almost complete absence of patron surveys, the authors question whether libraries are making valid assumptions regarding patrons' needs. An informal survey of public and academic music librarians revealed three major changes that have recently affected music libraries and the expectations of their users: the proliferation of the compact disc, computer technology, and the types of music studied and listened to, that being popular and non-western music rather than western art music. Past music library services are examined, as well as technical, demographic and societal changes that are significantly effecting the demands placed upon music libraries of all types. This paper was originally presented at the Music Library Association Conference, 1993 Plenary Session: “Music Reference in the 90's: Assessing the Present and Forecasting the Future.”
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Casey et al. (1995) studied this question.
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