Exploring HSI Identity through Student Perspectives: Implications for Belonging and Institutional Change

The typically hidden institutional identity of Hispanic Serving Institutions (HSIs) results in students often being unaware of an institution’s HSI status. The current study used a mixed methods approach to examine student perceptions of an institution’s HSI status and how institutional identity and its framing impacts student sense of belonging and serving. In alignment with previous research, the vast majority of participants were unaware of the institution’s HSI status prior to participating in this study. Additionally, there were mixed opinions on institutional support, culture, and sense of belonging. Participants reported numerous positive aspects including experiencing a welcoming campus with many opportunities to enhance sense of belonging as well as areas that need improvement at the institution level. More specifically, three major areas emerged that participants believe need improvement: student success metrics, student success services, and campus climate. We recommend using a culturally sustaining lens to conduct a thorough analysis of communication, accessibility to services, and institutional identity. This study highlights the importance of consistently amplifying student voices at HSIs.