This research analyses the limitations and opportunities of the virtual learning environments in relation to mediation and pedagogical interaction during the COVID-19 pandemic, through a systematic review using PRISMA methodology. Fifty-two articles published between 2020 and 2021 in five databases (ProQuest, Redalyc, Scielo, Scopus, and Web of Science) were analyzed. The findings highlighted the following limitations: 1) the effectiveness of the virtual learning environment in developing specific skills; 2) the self-regulation processes of learning; 3) restrictions in emotional and bodily communication; 4) less research at the early levels of education compared to higher education; and 5) limitations in digital competence and access for teachers and students. Opportunities include: 1) broadening forms of interaction; 2) flexibility in the management of time and space; and 3) reflection on hybrid learning models.
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Alfonso et al. (2025) studied this question.
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