Supply chain coordination plays a critical role in integrating different actors along the supply chain to enhance performance. This research focuses on supply chain coordination and its three determinants: namely, responsibility interdependence, uncertainty, and interfunctional conflict. Research propositions were developed to conceptualise how supply chain coordination is driven by its determinants. The propositions were tested by a case study in a fashion firm to examine the differences between the theory and the practice of coordination. Findings showed that the firm carried out only piecemeal coordination in defining and fulfilling customer needs.
No takes yet. Share an insight, caveat, or question.
Simatupang et al. (2004) studied this question.