Artificial Intelligence in Academic Feedback: A Correlational Analysis of Chatgpt Use and Student Perceptions in Albanian Higher Education

This research explores the relationship between the frequency of university students’ use of ChatGPT as an intelligent academic feedback tool and their perceptions of feedback effectiveness. Data were collected from 350 students studying in the Faculty of Information Technology and the Faculty of Business Studies at the University, Aleksandër Moisiu, Durrës, Albania, during the second semester of the 2024-2025 academic year. A 15-item questionnaire based on a Likert scale was administered online through Google Forms. Because the data were not normally distributed, the relationship between ChatGPT use frequency and perceived feedback effectiveness was analyzed using Spearman’s rank correlation coefficient. Results revealed a strong positive correlation between ChatGPT frequency use and perceived feedback usefulness. The results suggest that ChatGPT may serve as a valuable supplementary tool in formative assessment by supporting task improvement and self-directed learning. However, further longitudinal and discipline-specific research is required to better understand the broader educational implications of generative artificial intelligence in higher education.