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Informal settlements are a chronic issue in developing countries. Management and formalisation processes require good spatial data and analytical tools. While software such as geographic information systems (GIS) are widely available, access to good data and skilled users may be limited. In this paper we suggest that digital multimedia learning tools, accessible via the World Wide Web (WWW) may be part of the solution. We present the rationale for, and structure of, a suite of prototype learning modules for neighbourhood operations. We illustrate the use of these operations by converting shack locations into population density maps for the Imizamo Yethu settlement near Cape Town, South Africa. This prototype forms a part of a larger web site that also includes background information, data sources and software.
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Bishop et al. (2002) studied this question.
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