Water governance and the quality of water services in the city of Melbourne

Integrated water resources management (IWRM) was reviewed in the city of Melbourne. Melbourne performs well and shows a good level of commitment to sustainable solutions. The city scores highly in areas such as water efficiency, wastewater efficiency, i.e., energy recovery, and climate change commitments related to heat and water scarcity. Nearly 30% of houses in Melbourne have installed rainwater tanks and plans to increase the use of stormwater have recently been published. Energy efficiency of buildings, nutrient recovery (especially phosphate) from wastewater, as well as sewage sludge recycling are topics for improvement. A transparent governance structure has been set up in a reaction to the ‘Millennium Drought’ and success has come from many organizations working together to a common goal. This is the secret of Melbourne’s success and can be used as an example for other cities in the world.