Expert commentary demonstrates best practices for confidentiality breach management in organizations, highlighting proactive accountability.
By Kerry NennYou have confidentiality protocols in place, but people make mistakes.Maybe a development associate emails the wrong file.Or a board member says something indiscreet at a gala.What are the best practices when breaches happen?"I always say to clients that it's essential to get ahead of mistakes like this with clear accountability and regret," says Richard Russell, founder of Russell Philanthropies (New York, NY).He suggests three key steps:
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Kerry Nenn (2026) studied this question.
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