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September 14, 2026Discover Artificial IntelligenceOpen Access

Artificial intelligence recommender systems in online marketplaces integrating architectures consumer behavior and personalization

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Authors

ACArianis ChanRSRani SukmadewiCWChe Aniza Che Wel

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Overview

Systematic review demonstrates rapid growth and deployment gaps in e-commerce AI recommender systems, highlighting the need for scalable consumer-centered personalization.

Key Points

  • To synthesize fragmented research on artificial intelligence recommender systems in online marketplaces across technological, behavioral, and infrastructural perspectives.
  • Conducted a PRISMA-guided systematic review and bibliometric analysis of 135 Scopus-indexed publications published between 2007 and 2026.
  • Evaluated methodological frameworks and thematic cluster distributions across the included e-commerce literature.
  • Identified rapid scholarly publication growth after 2020, with methodologies dominated by machine learning, collaborative filtering, deep learning, and hybrid systems.
  • Mapped research into six primary thematic clusters: recommendation techniques, consumer behavior, predictive analytics, user experience, platform environments, and system integration.
  • Observed a persistent translation gap between theoretical experimental model performance and scalable implementation in live marketplace environments.

Cite This Study

Chan et al. (2026) studied this question.

synapsesocial.com/papers/6aa7b3ee0926e14a848b3372https://doi.org/10.1007/s44163-026-02182-3
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Also Consider

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  1. 1Understanding Consumer Behavior Through AI-Powered Recommender Systems : A Systematic Review and Bibliometric Perspective2025 · 8 citations
  2. 2Recommender Systems in E-commerce: State-of-the-art Methods for Improving Personalized Recommendations in Online Shopping Platforms2025
  3. 3Risk Management and Optimization of Artificial Intelligence in E-Commerce Personalization Systems2025
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  5. 5Role of AI Recommendations in Social Commerce Platforms2026