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This research evaluates the use made of LIS by researchers at Glasgow Caledonian University with a view to effecting improvements where appropriate.The interview method was used. As a result of the study electronic requesting of inter library loans has been introduced and special Library web pages for researchers are now available. The need for cooperation between the Library and the Research and Commercial Development Office was recognised. The research methodologies of researchers was found to be extremely variable and often unsophisticated. Direct contact with the Library is in decline.
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Ferguson et al. (2013) studied this question.
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