Efficient and reliable freight delivery and pickup services are important for the functioning of businesses in the inner-city area as well as consumption of product and services for residents, visitors and employees. The study investigated the delivery activities of freight carriers in Melbourne, Australia. Responses were collected from 55 freight carriers that provided detailed and up-to-date description of their delivery fleets and characteristics of their delivery trips. The collected responses expand the knowledge about parcel deliveries to receivers in inner-city areas. The acquired insights enable policy makers and scholars to be well-informed on the current state of last mile freight in the inner-city area. This contributes to proposing practical policy suggestions for balancing the competing needs for space and access for freight vehicles and liveability in the inner-city area.
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Aljohani et al. (2020) studied this question.
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