Knowledge facts, knowledge fiction: the role of ICTs in knowledge management for development

What happens when corporate knowledge management monoculture meets the diverse international development sector? This paper finds that development agencies have too readily adopted approaches from the Northern corporate sector that are inappropriate to development needs. These approaches treat knowledge as a rootless commodity, and information and communications technology as a key knowledge tool. Alternative approaches are required, that focus on the knower and on the context for creating and sharing knowledge. ICT tools need to support this approach, helping people develop appropriate or alternative scenarios and improving the accessibility of information and knowledge for people with different cultural, social, or educational backgrounds.