Determining Factors Influencing E-Government Development in the Developing World: A Case Study of Zambia

Understanding the contextual factors that influence e-Government growth is cardinal for informing policy and strategies for e-Government development.Many e-Government researchers have attempted to counter the huge failure rates of e-Government but with minimal success.This paper discusses, with the methodological contours that need to be followed, the determining factors that influence e-Government growth in a given context.The paper explores factor analysis from a multi-dimensional perspective to determine the possible inherent factors that may influence e-Government from multiple vantage points.In order to clearly show what is involved when determining factors influencing e-Government from a methodological perspective, the case of Zambia discussed in this contribution presents a 'hands-on' feel in the utilisation of the proposed procedure.It is hoped that this paper will act as a reference point for researchers and practitioners as they design e-Government interventions as it will be used as a guiding tool in determining factors influencing e-Government development.