In this study, an instrument for measuring system quality was examined for analyzing the acceptance of the e-learning system in higher education in Jordan.This study thereby obtained twenty-four system quality items from prior studies and different industries, and these were modified according to the e-learning industry.The items were validated by experts, and a pilot study was then executed with 150 randomly chosen students from three Jordanian public universities as participants for this study.Five dimensions (i.e., adaptability, availability, reliability, response time, and usability) were created using the Exploratory Factor Analysis (EFA), and internal reliability was achieved for the five dimensions.
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Alkhawaja et al. (2020) studied this question.