Key result
Patient calls during CIED telemonitoring consume more time, primarily involving inclusion and diagnostic work.
Why the study?
Telemonitoring of cardiac implantable electronic devices involves clinical work during telephone contact with patients that is often overlooked or considered a burden.
Observational (n=260)
No
Telephone contact in CIED telemonitoring involves significant clinical work (such as diagnostic and educational tasks) and should be recognized as an integral part of care rather than just an administrative burden.
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Telephone contacts in CIED telemonitoring require substantial clinical effort; observational data leaves open optimal workflow integration.
Andersen et al. (2019) conducted an observational in Cardiac implantable electronic devices (CIEDs) remote monitoring (n=260). Patient telephone contact was evaluated on Time spent, type of work, and content of telephone contact. Analysis of 260 encounters in CIED telemonitoring revealed that patient telephone calls were more time-consuming and primarily involved inclusion and diagnostic work.
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