Innovative tools and techniques to ensure effective employee engagement

Purpose The purpose of this paper is to offer innovative tools and techniques to ensure employee engagement. Design/methodology/approach The paper outlines the reasons for employee disengagement and enlightens the advantages of employee engagement for both employees and organizations. It unfolds several research findings on employee engagement and illustrates with the examples of global companies including Cummins, DHL Express, Southwest Airlines, Google, and Virgin. Findings It concludes that employee engagement is a two-way street. Practical implications The tools and techniques adopted by leaders can be applied in any industry and in any size of organization. Social implications The social implications of this research suggest that leaders can ensure employee engagement by following these innovative tools and techniques. Originality/value It implores both employers and employees to take ownership of their roles and responsibilities to achieve organizational excellence and effectiveness.