IT competencies in academic libraries: the Malaysian experience

Purpose The purpose of this study is to identify the information technology (IT) competencies needed for information professionals in Malaysia. Design/methodology/approach A survey instrument was designed to elicit responses on a variety of IT competencies. For this purpose 13 key competencies were identified, namely: IT basics; word processing; electronic mail; internet and intranet; graphics; presentation and publishing; spreadsheet; project management; design; development and administration of databases; system maintenance; design and development of web applications; system analysis and programming for validation by the information professionals. Findings All 13 competencies except for system maintenance competencies were found to be important. Research limitations/implications The questionnaire basis of the investigation means that the data are a reflection of subjective responses from the sample in question. Practical implications The study has shown that there are certain competencies that are important, and yet the respondents were not exposed to these competencies. Educators should ensure that these competencies are part of the curriculum content of the courses offered by the LIS schools. Originality/value The paper gives important insights into the skills that are really needed by information professionals in the contemporary job market.