Interface Design in Services: A Postphenomenological Approach

January 01 2013 Interface Design in Services: A Postphenomenological Approach Fernando Secomandi, Fernando Secomandi Fernando Secomandi is a doctoral researcher at the Faculty of Industrial Design Engineering, Delft University of Technology, The Netherlands. He holds a bachelor's degree in industrial design and a MSc in strategic product design. His previous publications on the topic of service design have appeared in DesignIssues and Touchpoint. Search for other works by this author on: This Site Google Scholar Dirk Snelders Dirk Snelders Dirk Snelders is associate professor at the Department of Industrial Design, Eindhoven University of Technology, The Netherlands, and visiting professor at the International Design Business Management program at Aalto University, Helsinki, Finland. He received his PhD in 1995 and previously worked at the Business School of the University of Namur in Belgium, and Delft University of Technology in The Netherlands. Dirk Snelders' research focuses on the importance of design for processes of competition and innovation. Earlier work focused on aesthetic product judgments and the role of novelty and branding in such judgments. His articles have, among others, appeared in DesignIssues, Design Studies, The Journal of Product Innovation Management, and British Journal of Psychology. Search for other works by this author on: This Site Google Scholar Author and Article Information Fernando Secomandi Fernando Secomandi is a doctoral researcher at the Faculty of Industrial Design Engineering, Delft University of Technology, The Netherlands. He holds a bachelor's degree in industrial design and a MSc in strategic product design. His previous publications on the topic of service design have appeared in DesignIssues and Touchpoint. Dirk Snelders Dirk Snelders is associate professor at the Department of Industrial Design, Eindhoven University of Technology, The Netherlands, and visiting professor at the International Design Business Management program at Aalto University, Helsinki, Finland. He received his PhD in 1995 and previously worked at the Business School of the University of Namur in Belgium, and Delft University of Technology in The Netherlands. Dirk Snelders' research focuses on the importance of design for processes of competition and innovation. Earlier work focused on aesthetic product judgments and the role of novelty and branding in such judgments. His articles have, among others, appeared in DesignIssues, Design Studies, The Journal of Product Innovation Management, and British Journal of Psychology. Online Issn: 1531-4790 Print Issn: 0747-9360 © 2012 Massachusetts Institute of Technology2012 Design Issues (2013) 29 (1): 3–13. https://doi.org/10.1162/DESI_a_00192 Cite Icon Cite Permissions Share Icon Share Facebook Twitter LinkedIn MailTo Views Icon Views Article contents Figures & tables Video Audio Supplementary Data Peer Review Search Site Citation Fernando Secomandi, Dirk Snelders; Interface Design in Services: A Postphenomenological Approach. Design Issues 2013; 29 (1): 3–13. doi: https://doi.org/10.1162/DESI_a_00192 Download citation file: Ris (Zotero) Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search All ContentAll JournalsDesign Issues Search Advanced Search This content is only available as a PDF.