Single server queues with modified service mechanisms

Summary This paper considers a generalisation of the queueing systemM/G/I, where customers arriving at empty and non-empty queues have different service time distributions. The characteristic function (c.f.) of the stationary waiting time distribution and the probability generating function (p.g.f.) of the queue size are obtained. The busy period distribution is found; the results are generalised to an Erlangian inter-arrival distribution; the time-dependent problem is considered, and finally a special case of server absenteeism is discussed.