mHealth for behaviour change: role of a smartphone-based multi-intervention service for hypertension and diabetes in Bangladesh

This paper discusses mobile-based interventions for management of non-communicable diseases such as hypertension and Type 2 diabetes. It builds upon the Persuasive System Design (PSD) model for developing mobile-based multi-intervention services for the prevention and management of the abovementioned diseases, especially in developing countries such as Bangladesh. Identified gaps include lack of studies on system framework or design component for behaviour change services; no studies on smartphone based multi-intervention services for behaviour change; no user acceptance studies on smartphone services for management. This paper uses (a) Hevner’s model for identifying gaps in the existing literature and developing a framework to address some of the gaps (b) the PSD model and social cognitive theory for developing the framework and content for behaviour change service to manage hypertension and Type 2 diabetes respectively. This paper has potential design implications for a broader research in mobile-based PSD and multi-intervention service for future developments.