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A recent innovation in the Indian banking structure has been the formation of a new banking institution—small finance banks (SFBs). These banks are expected to penetrate into financial inclusion by providing basic banking and credit services with a differentiated banking model to the larger population. In this context the new SFBs have multiple challenges in coming out with a new, differentiated business model. The challenges include building low cost liability portfolio, technology management, and balancing the regulatory compliances. This paper also presents the top of mind views of three senior executives of new small finance banks.
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Jayadev et al. (2017) studied this question.
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