This conceptual view of quality is premised on the idea that institutions of higher education are founded on processes of causing growth and development of students in a holistic sense, incorporating not just intellectual growth, but social, emotional and cultural development as well. Under this view, the assessment of quality in higher education or the performance of universities should therefore be gauged in terms of its impact on students' growth. This calls for attention to student outcomes including gains in both cognitive and non-cognitive aspects of learning, skills and satisfaction with the university environment.
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Maureen Tam (2002) studied this question.
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