Therapist, Companion, and Friend: The Under-appreciated Role of Talkback Radio in Australia

The positive role that some forms of talkback radio play in the lives of audiences has received relatively little attention from researchers. Participants in a study that explored why Australian talkback radio program audiences listen to and call particular programs revealed engagement with this form of radio makes a significant contribution to their sense of well being. Study participants identified that these programs provide them with therapy and a valued sense of connection to community. For the lonely, talkback radio offered companionship and the opportunity to develop friendships. This article explores how talkback radio contributes to audience members' well being.