The goal of the collaborative information retrieval (CIR) project is to study situations where members of a work team are seeking, searching and using information collaboratively. A field study of two design teams (one at Microsoft and the other at the Boeing Company), guided by cognitive work analysis, has provided preliminary results. These show that: (a) the concept of CIR is elusive and does not easily lend itself to an operational definition; (b) work context has a strong effect on CIR behaviour; and (c) not all activities relating to CIR are carried out collaboratively.
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Bruce et al. (2003) studied this question.
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