Blueprint for Measuring Project Quality

This paper reports on the second phase of a study conducted by the Quality Performance Measurements Task Force (QPMTF) of the Construction Industry Institute (CII) on quality measurements for engineer-procure-construct (EPC) projects. The first phase produced the quality-measurement matrix, which was described in the November/December 1994 issue of the Journal of Management in Engineering . Findings from phase 1 were used to develop a prototype methodology, called “the blueprint,” to assist companies in measuring quality performance on EPC projects. The blueprint leads a project team through the steps to identify and develop predictive measurements for project quality. The blueprint was validated by feedback obtained from interviews with several project management teams and its actual use on three active projects. A summary of the blueprint, which is being published as a special publication by the Construction Industry Institute, is provided.