Exploring Outcomes Assessment

The Association of Academic Health Sciences Libraries (AAHSL) participated as one of two consortia in the 2002 pilot of LibQUAL+(™); the other was the Ohio Library and Information Network (OhioLINK), a consortium of Ohio's college and university libraries and the State Library of Ohio. This report focuses on the AAHSL/ARL partnership, the AAHSL aggregate experience and results, and collaborative outcomes. Whereas AAHSL will continue LibQUAL+(™) participation in 2003 with another cohort of participating libraries, a foundation for qualitative assessment within AAHSL has been grounded. Specifically, this report outlines the qualitative efforts of the AAHSL Task Force on Service Quality Assessment, for which a team of nine members served, including Jane Blumenthal (Georgetown University), Diana Cunningham (New York Medical College), Rick Forsman (University of Colorado), Tamera Lee (Medical College of Georgia), Logan Ludwig (Loyola University-Chicago), James Shedlock (Northwestern University), Julie Sollenberger (University of Rochester), Susan Starr (University of California, San Diego) and Laurie Thompson (State University of New York Upstate).