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April 1, 2008Communications of the ACM

"Most Wired Hospitals" rate patient satisfaction

Pamela Whitten Deirdre Mylod Goran Gavran Howard E. Sypher

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Considering the role of IT as a variable in health care institution quality assessment.

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Whitten et al. (2008) studied this question.

synapsesocial.com/papers/6ac5fb72af5ba21a4393ef72 https://doi.org/10.1145/1330311.1330330

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