Employee benefits have evolved from traditional health and retirement provisions into a complex system of rewards that organisations use to attract, motivate, and retain talent. Rising costs, workforce demographic shifts, and changing employee expectations have compelled organisations to rethink their approach to benefits. While past research has emphasised the financial implications of benefits or their role in employee satisfaction, less attention has been paid to how benefits can be strategically aligned with strategic organisational objectives. This paper argues that organisations should reconceptualise benefits as a lever for long-term competitiveness and talent retention rather than as a cost to be minimised. Drawing on recent developments in workforce dynamics, we highlight three benefit domains of growing strategic importance: (1) learning and development opportunities, (2) family-friendly policies that extend beyond childcare, and (3) holistic well-being initiatives. We contribute to the rewards literature by offering actionable insights for organisations seeking to design benefits systems that balance cost management with the diverse and evolving needs of their workforce.
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Woong et al. (2026) studied this question.
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