This article examines complaint speech acts in English and Uzbek, focusing on directness, politeness, mitigation, and requests for corrective action. Through a qualitative comparison of constructed conversational examples, it explores how speakers express dissatisfaction in different situations. The analysis highlights the role of linguistic choices, social relationships, and communicative context in interpreting complaints. The article also considers the implications of pragmatic awareness for foreign-language teaching and intercultural communication.
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Nargiza et al. (2026) studied this question.
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