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Understanding how firms achieve competitive advantage through information technology (IT) has traditionally relied on the resource-based view (RBV), which emphasizes valuable, rare, inimitable, and non-substitutable IT-related resources. However, like RBV itself, such explanations often overlook the mechanisms by which resources generate value. Building on critiques of RBV, the strategy literature has advanced the dynamic capabilities perspective, which focuses on processes for renewing andreconfiguring resources. In parallel, IS scholars have introduced dynamic IT capabilities (DIC) to explain how firms adapt IT resources to sustain advantage. This paper reconceptualizes DIC from a process-oriented perspective, clarifies its distinction from IT resources, reviews existing definitions, and proposes a revisedframework that addresses theoretical gaps and offers guidance for future research and practice.
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Mishra et al. (2026) studied this question.
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