Information seeking behavior refers to the way people look for, discover, and utilize information to satisfy needs or solve the problem. This involves the various ways people use to identify and bridge gaps in their knowledge. There are several factors such as personal goals, available resources, environmental conditions, and accessibility challenges that affect information seeking behavior. Information seeking behavior refers to the process through which people search for information and use it to accomplish their tasks. Information can be defined as processed data. Everyone in different sectors requires information. Several actions such as information need, information searching, information evaluation, and selection, and information utilization are collectively called information seeking behavior. The human process of information seeking is meant to change people’s state of knowledge. It is a complex mental process that contributes to learning and problem-solving processes. To seek for information means that there is a need to change the status of one’s knowledge. Users are supposed to acquire new information seeking skills and knowledge as a result of new information sources and tools.
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Mondal (2026) studied this question.
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